Forget Time Support

Need help? We usually reply within a couple of days.

Frequently asked questions

Where is my data stored?

Entirely on your device. Forget Time has no account system and no server — see the Privacy Policy for details.

I reinstalled the app or switched phones and lost my subscription.

Open Settings → Restore Purchases. This re-links an active subscription or lifetime purchase to the app using your Apple ID / Google account — no extra charge.

How do I cancel my subscription?

Subscriptions are managed entirely by Apple / Google, not by us:

• iOS: Settings → [your name] → Subscriptions
• Android: Play Store → Menu → Subscriptions

Can I get a refund?

Refunds are handled directly by Apple or Google under their own policies:

• Apple's refund policy
• Google Play's refund policy

I found a bug or have a feature request.

Email daniel@desentrelizd.com with your device model and OS version and what you were doing when it happened — screenshots help a lot.